The Web has changed the game for your customers-- and, therefore, for you. Now, CustomerCentric Selling, already recognized as one of the premier methodologies for managing the buyer-seller relationship, helps you level the playing field so you can reach clients when they are ready to buy and create a superior customer experience. Your business and its people need to be \"CustomerCentric\"--willing

The New York Times bestselling novel by beloved author Robert Crais. No one knows their child better than a mother. But every kid has secrets... secrets even a mother shouldn\'t

The brilliant psychologist Rollo May was a major force in existential psychology. Here, he brings together the ideas of Kierkegaard, Nietzsche, and other great thinkers to offer insights into its ideas and techniques. He pays particular attention to the causes of loneliness and isolation and to our search to find new and firm moorings in order to move toward a future where responsibility, creativity,

Bullying and persecution among a group of schoolgirls leads to violent retribution and a race against time for Wycliffe. Two very different young women have been murdered within the same week. One was a singer in a nightclub, the other a nurse - but both were strangled in their own homes in very similar attacks. The press are quick to assume there is a psychopath on the loose, but Wycliffe suspects

The Shanghai Maths Project is based on the maths programme delivered in Shanghai. This authentic resource will provide complete coverage of the curriculum for years 1-11 plus varied practice of key concepts and summative assessments for each year. This second edition of The Shanghai Maths Project is an authentic Shanghai resource adapted for the English curriculum.- 2 workbooks per year- Units of practice

An intimate, revealing look at one artist\'s journey from self-censorship to full

For the past decade, downtown-New York indie dance music innovation could be summed up in three letters: LCD. The brainchild of frontman James Murphy, LCD Soundsystem grew from a solo project into one of the most highly regarded live bands in contemporary music. In 2011, at the height of their career, LCD Soundsystem decided to end the band. From 2004 to the day they quit, photographer Ruvan Wijesooriya

Rumpelstiltskin is back This time he\'s making mischief with his multiplying stick. Can Peter unlock the secret of the stick in time to save the kingdom? Whimsical illustrations bring fun to multiplying whole numbers and

Grace for the Moment by New York Times bestselling author Max Lucado has inspired millions. Families can share the help and hope of God in everyday moments with their children by reading the family devotional edition. With 100 days of devotionals, this family-friendly edition includes a daily devotional for adults and a separate kid-friendly devotional that touches on the same topic. Grace for the

Gastrointestinal (GI) endoscopy has become indispensable in both diagnosis and treatment of GI disorders. It has been 10 years now since the first Endoscopy Forum Japan was held, and in that time, leading young endoscopists, including colleagues from Asia, Australia, Europe, and the United States, have participated in the forum, discussing issues at the forefront of the field. Through their efforts,

This is a much needed textbook on fixed stars and their relationship to the natal planets. Bernadette Brady (Brady\'s Book of Fixed Stars, Samuel Weiser, 1998) has a mission - and that mission is to draw astrologers closer to the foundations of their art, bringing the glory and magnitude of the fixed stars into every day astrology, where she firmly believes they belong. With our light-polluted skies

Why are all the major religions consumed with sex? What makes sex so important, whether Buddhism or Islam, Christianity or Mormonism? What is the impact of religion on human sexuality? This book explores this and more. It ventures into territory that has never been examined. You will be surprised at how much religion has influenced your sexuality, who you marry, the pleasure you get or don\'t get from

Ladybird Readers is an ELT graded reader series for children aged 3--11 learning English as a foreign or second language. The series includes traditional tales, popular characters, modern stories, and non-fiction. - Beautifully illustrated books, carefully written by language learning experts. - Structured language progression to develop children\'s reading, writing, speaking, listening and critical

A man named, Galloway, returns home following an unknown journey. After reentering the vacant cottage of his youth nestled in the midst of a great valley, he sits down to tell the story of his time as only he can: meditating on transformation, loss, the nature of the divine, light and dark, and a soul\'s refusal to surrender; he transports us back to the days of his youth, telling of what caused him

Growing up in suburban Detroit, David Hahn was fascinated by science. While he was working on his Atomic Energy badge for the Boy Scouts, David\'s obsessive attention turned to nuclear energy. Throwing caution to the wind, he plunged into a new project: building a model nuclear reactor in his backyard garden shed. Posing as a physics professor, David solicited information on reactor design from the

This volume contains ten original and interesting short stories that have been written with the Advanced Level English Language Learner in mind. The meanings of more difficult vocabulary are supplied and there is a brief comprehension exercise at the end of each story. All suggested answers are given at the end of the book. Read, enjoy and

A visual celebration of natural Black hair that highlights the powerful connection between mothers and their children during their wash day rituals. In this stunning book, documentary photographer Tomesha Faxio explores the power of \"wash day,\" a day that Black women dedicate to washing, detangling, conditioning, and styling their natural hair. The significance of wash day goes far beyond hair care--it\'s

Digital marketing is now essential to making products and services a success and digital marketers are more and more in demand. This book is your guide to becoming an efficient and effective digital marketer, covering the expertise and array of skills you will need; how to stay current and future-proof your career; useful digital marketing tools, channels, frameworks and procedures; how to measure